Boating Solutions About Us
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Boating Solutions, Inc. brings you over 25 + years of experience in the marine industry. Our goal here at Boating Solutions is to make sure our customers receive high quality boat products and marine supplies that will keep their boats running smoothly and safely all year round.
Our policy at Boating Solutions is to make sure our customers receive our complete knowledge and experience, giving our customer's not only choices, but also solutions to their mechanical boating needs. We are here to make sure that all of our customers receive the right products and information needed to ensure a proper fit and smooth installation into their boat the first time around. We know from our personal experience how frustrating it can be when trying to locate boat parts and installing them.
We want you the customer to know that after your product has shipped from our facility, that our personal support is just beginning for years to come.
Boating Solutions only offers products that have been proven and tested for durability and safety. The manufactures we work with must meet a high standard of quality in material and craftsmanship they use in their manufacturing processes. All of the products we offer are NMMA or better certified.
So, welcome to Boating Solutions. Please take a look around our site and let us know your thoughts. We want to hear from you regarding the type of products you would like to see or the type of questions you may have regarding boating issues.
Boating Solutions, Inc.
At Boating Solutions, Inc., we treat every email just like a phone call and do our best to respond immediately. Our customer service representatives are constantly checking and responding to emails. In many cases, you'll get a response right away. During peak seasons, it could take up to one business day. It is our policy to respond to every email we receive. To submit an on line request, go to our Customer Service Contact Form.
Contact Us Online
We generally answer online customer service requests within one business day! To send us a request via email, click here.
Address, Phone and Fax Information
Business Hours: Monday-Friday 9:00am to 5:00pm. Closed Sat-Sun and Holidays
Bank Wire Transfer Information
To place an order for payment by bank wire transfer, please call us at 480-638-5608 and we will be happy to assist you. Please note: all orders over $5,000.00 must be pre-paid with a wire transfer. We do not accept credit card payment on orders over $5,000.00.
Note: A $20.00 bank wire fee is added to all orders paid by bank wire transfer. Please note that this is included in your order total and does not include any fees your bank may charge. Most banks take a small fee out of each wire transfer. It is your responsibility to transfer enough money to cover both your bank's transfer fee and the total of your order. If your transfer arrives and does not equal the full dollar amount of your order, you will need to send us another transfer to cover the difference; you will then be responsible for a second $20.00 wire transfer fee.
We are committed to providing the best possible prices to our customers. If you find a legitimate online store offering a lower price than us on any in stock item, submit a price match request via our contact us form and we will beat or match their price. Please see the terms below. To submit a price match, please follow these directions:
Click into any product information page.
Click on the "Contact Us" in the footer page and fill out the customer service form and include Price Match as your subject. Or You can Click Here and go to the form. Please make sure the link you provide to the competitor's site is a direct link to the item, rather than the front page of the competitor's site; and insert this link into the comment box of the form also, please make sure any shipping costs the competitor may charge are included in "their price."
The item you are price matching must be the exact item sold through Boating Solutions.com. The items must be brand new and in stock at our competitor's website. Any shipping charges added by our competitor's website are considered part of the price of the item. For example, if our item listed is $200 with free shipping and their item is listed at $190 with a $10 shipping charge, their price and our price are considered the same.
We will not match any prices on items listed in "matrix," "pyramid," or "ladder" schemes. We will not match eBay auctions or any online auction websites Including Amazon. All items must be brand new and factory-warrantied (no used, refurbished or remanufactured items will be matched). Please note that shipping costs must also be included in the price match.
In some cases, we may need to contact our competitor to ensure that the item is in stock and that all terms are met; if this is the case, we will contact them and call you back once we have verified all necessary information. Please note that Boating Solutions reserves the right to refuse a price match for any reason.
Boating Solutions, Inc. takes your privacy very seriously. We are dedicated to protecting all of your personal information and take precautions to secure your account information.
Boating Solutions, Inc. automatically collects anonymous information about usage of our websites. When you register with us, you voluntarily provide us with names, addresses, phone numbers, e-mail addresses, and other demographic information.
Boating Solutions, Inc. appreciates your trust and will not share or sell this information with companies not affiliated with ours. BoatingSolutions.com will only share the information collected with its subsidiaries and affiliates, for the sole purpose of announcing products, sales, and events that we feel may interest you based on the information you have provided.
You may at any time opt-out of receiving further communications via e-mail at any time. When you receive an e-mail from us, there is a link at the bottom of each one that reads, "Click here to change or remove your subscription." Simply click that link and you uncheck yourself from the lists presented to you. Note that you may be added again to our e-mail list if you subsequently participate in other promotions or submit further personal information on our website.
Copyright and Trademark Notice
This site is owned and operated by Boating Solutions, Inc. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Boating Solutions, Inc., Copyright © 1999-2016, ALL RIGHTS RESERVED. All audio and video clips are the sole property of Boating Solutions, Inc. or their respective content providers. All software used on the site is the sole property of Boating Solutions, Inc. or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Boating Solutions, Inc. prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. BoatingSolutions.com, are registered trademarks, trademarks or service marks of Boating Solutions, Inc. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of Boating Solutions, Inc. All other trademarks or service marks are property of their respective owners. The use of any Boating Solutions, Inc. trademark or service mark without Boating Solutions, Inc.'s express written consent is strictly prohibited.
Disclaimer and Limitation of Liability as to Shipping Errors
Boating Solutions, Inc. will make mistakes. Although we work very hard to prevent errors when filling orders, the very fact that we employ human beings to pick, pack and ship orders makes errors unavoidable. When we do ship the wrong product to you or fail to ship a product in a package, our procedure and policy for resolving the problem is as follows. Boating Solutions, Inc. will verify that an item has been left out of a package by repacking the original order and comparing what the weight should have been to the actual weight shipped. If we can clearly see that an item was left out of the box, we will ship the item to you at no charge using the same shipping method that was originally used on the original order. We will gladly upgrade your service to ensure that it makes it to you on a specific date if you are willing to pay the difference in shipping costs between the new shipping method and the original shipping method.
Disclaimer and Limitation of Liability as to Products Sold
Except as expressly stated herein, Boating Solutions, Inc. makes no representations or warranties, either express or implied, of any kind with respect to products sold on the BoatingSolutions.com sites. Except as expressly stated herein, Boating Solutions, Inc. expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Boating Solutions, Inc. arising from any product sold on the BoatingSolutions.com sites shall be the price of the product ordered. In no event shall Boating Solutions, Inc., its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
Disclaimer and Limitation of Liability as to the boatingsolutions.com Web Sites
The Boating Solutions, Inc. web sites and the materials therein are provided "as is." Boating Solutions, Inc. makes no representations or warranties, either express or implied, of any kind with respect to the Boating Solutions, Inc. sites, their operations, contents, information, materials or year 2000 compliance. Boating Solutions, Inc. expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that Boating Solutions, Inc., its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the BoatingSolutions.com site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Boating Solutions, Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Boating Solutions, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Boating Solutions, Inc. shall immediately issue a credit to your credit card account in the amount of the charge.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Boating Solutions, Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason. Boating Solutions, Inc. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $500.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
Boating Solutions, Inc. shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona state. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.
Service and Support
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.
Jurisdiction and Venue
You agree that any legal action brought against Boating Solutions, Inc. shall be governed by the laws of the State of Arizona without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the BoatingSolutions.com sites shall be an appropriate federal or state court located in Maricopa County Arizona.
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